Help us to help you this September
September is a busy month for everyone, but we are here to help. If you have a query, we recommend emailing us. We can solve your issue more efficiently if you email us rather than call us. Please read the common issues & solutions by clicking on the product buttons below. If you still have unanswered questions, please report the issue via email with as much information as possible. The more information you can provide, the quicker we can help.
Useful information to include:
-
A clear description of the issue you are facing
- The name of your school
- Involved class/pupil names only when essential to the query
- Involved teacher names & email used for logging in
- Screenshots including relevant images from your School Management Information System (e.g. SIMS). Please redact any sensitive information from screenshots.
How we help schools

Class Charts

Provision Map

Safeguard my School

School Robins

Literacy Assessment Online

Pupil Premium
Why do so many schools trust Edukey?
We help over 250,000 teachers and 4 million students with their educational needs.

Jon Tait
Deputy Headteacher, Acklam Grange School

Nicholas Lindsay
Deputy Head teacher (Pastoral Care), Hurworth School

Robert Sidebottom
Data Manager, Danum Academy

Kim Isaksen
Deputy Head, Huxlow Science College

Sarah Hubbard
Her Majesty’s Inspector , Ofsted

Andrea Matteucci
St Anne’s Catholic School